

JustGiving
How do I set up a fundraising page for myself or team?
It’s simple! Visit the IKEA UK & Ireland Store page and select ‘View Store Page’ button for the store or distribution centre where you work. You'll see a button on the Store page to 'Join the team' which will take you to either create your own fundraising page or link an existing fundraising page.
How do I link an existing fundraising page to my Store page?
Visit the IKEA UK & Ireland Store page and select the ‘View Store Page’ button for the store or distribution centre you'd like to join. Once on the page, click the 'Join the team' button. You'll then be able to link your existing fundraising page to the Store page.
Can I make a donation directly to a Store without setting up a fundraising page?
Yes, you can donate to a store or distribution centre without setting up a fundraising page. Visit the IKEA UK & Ireland Store page and find the store or distribution centre you’d like to donate to. Select the ‘Donate’ button for your chosen store or centre and you’ll be prompted to make your donation directly.
How do I access my Store page’s QR Code to collect mobile donations?
We have generated dedicated QR Codes for each store and distribution centre. Visit the IKEA UK & Ireland Store page and find the store or distribution centre you’d like to donate to. Select the ‘Download QR Code’ button for your chosen store or centre and you’ll instantly receive your dedicated QR Code.
Can I edit a Store page?
No. The Store pages are only editable by IKEA UK & Ireland Head Office. You can make edits and changes to your own fundraising however. To find out more about personalising and sharing your fundraising page, check out JustGiving's help articles.
Our store is located in Ireland, Northern Ireland or Wales, how do I ensure my fundraising goes straight to our local partner organisation?
All store pages have been linked directly through to their local partner organisation, so all of the funds will be automatically transferred directly these charities:
- IKEA stores located in England are linked to Shelter England
- IKEA stores located in Scotland are linked to Shelter Scotland
- The IKEA Cardiff page is linked to Shelter Cymru
- IKEA stores located in Ireland are linked to Focus Ireland
- The IKEA Belfast page is linked to Housing Rights
How do I pay in the cash I raise offline?
If you receive a cash donation, you can pay in the full amount you’ve received to your online fundraising page yourself. Alternatively, if you’d like to pay this in directly as a bank transfer, please contact IKEApartnership@shelter.org.uk. Your partnership lead will support you with instructions on how to do this.
How do I get help for my fundraising page?
If you have any questions or have any difficulties with your JustGiving fundraising page, making a donation, or anything else JustGiving related, please contact the JustGiving support team via email - help@justgiving.com.
You can also email your partnership contact at IKEApartnership@shelter.org.uk – we’re here to help!
Fundraising & Our Partnership
I’d like to take part in a challenge event, how can I find out what is available and how to sign up?
That’s fantastic – we’d love to support you with this! Each charity partner offers dedicated support to find the right event for you and to support you at every step of your challenge.
Visit your partner’s events webpages linked below to find an event near you and contact IKEApartnership@shelter.org.uk for more detail or support. If you don’t see your event listed, we can help with planning your own or finding an alternative!
Shelter England events webpage
On top of fundraising, how else can I get involved with our partnership?
There are lots of ways you and your team can support our partnership! Please contact IKEApartnership@shelter.org.uk and we can discuss the different opportunities available to suit you.
Where do my donations go, and how much of it goes towards helping people facing homelessness and bad housing?
JustGiving does not charge platform fees when donating to UK or Ireland charities, so all of what you raise will go straight to the charity linked to your store or distribution page. Donors have the option to add a voluntary contribution on top of their donation instead, for more information on this, visit this article.
Find out how each charity spends this money below:
- Shelter England & Scotland: for every £1 donated, 79p is spent directly on helping people facing homelessness or bad housing through advice, support and campaigning. 21p is spent on fundraising.
- Shelter Cymru: for every £1 donated, 93p is spent directly on helping people facing homelessness or bad housing through advice, support and campaigning. 7p is spent on raising funds.
- Housing Rights: contact IKEApartnership@shelter.org.uk to find out more.
Focus Ireland: for every €1 received, 87% is spent directly on services to combat and prevent homelessness. 12% is spent on raising funds.
I’m planning a fundraising event, where can I access more fundraising ideas and guidance on how to keep my activity safe and legal?
We’re here to help! Please get in touch to let us know about your fundraising idea and we can support you with all aspects of your event. Simply email IKEApartnership@shelter.org.uk